Counter-Snap FAQ’s and Installation Tips

First a quick look at how floors are constructed:

Details of an Older Style Hardwood Floor
Why Squeaks Occur in a Hardwood Floor

Now here are some simple tips and frequently asked questions on how to maximize Counter Snap’s performance...

Installation tips:

The first and most important thing you must remember is that these are not your normal screws but were actually designed to snap off by the torque and speed created by the drill. In this regard, whenever drilling in the screw, the drill must be set at the highest speed possible and at the highest torque setting possible. Failure to do so may cause the screw not to break off, resulting in the screw just spinning in the hole. In addition, you should never treat this as a normal screw by stopping or slowing down just before impact with the fixture.

There are now two systems available for repairing wood floors. System A uses a longer screw and must be used with its corresponding fixture. System B uses the same (shorter) screw as the SNM system and was designed for between the floor repairs where there is only 1 1/2 inches of floor thickness. System B also uses its own unique fixture.

When using either system A or B, it is imperative that the floor be compressed at the point of insertion. To do this, you need to straddle the fixture with your feet when installing. If you feel the need to kneel down to use the drill, you would actually be compressing an area about two feet away from where you should (not good). If this is the case, we highly recommend that you enlist someone else to stand in the area while you do the screwing. In the video, this step was omitted for demonstration purposes only.

Here are some frequently asked questions:

Do I actually need to buy both kits or could I just buy one fixture and buy extra replacement screws for the second?

Absolutely not! Due to the different design of each screw, there is a different fixture for each. They may look alike from the outside but on the inside, the depth control is different.

Do you recommend buying both kits when ordering?

Most people do and so would I. The kits are pretty inexpensive to purchase and buying the second kit saves you $2 plus postage (if you needed to order at a later date).

Is the hole left after the repair is made difficult to fix?

Not at all. Minwax sells small inexpensive putty sticks of various colors which can be used to fill the small hole left after the repair. Every hardware store will carry them so it shouldn’t be hard to find.

Can the Counter Snap be used for vinyl and linoleum floors?

Sure, but remember you will need to fill the hole with something after the repair. On some cushy linoleum floors, the hole will sometimes disappear by itself as the material may swell back over the hole. If this happens, you might want to add a little crazy glue to the hole to help seal it up. We suggest testing this process in an inconspicuous area such as in a closet or under a piece of furniture.

My home is only a few years old and it already has squeaky floors. What causes them and can I cure them?

It really doesn’t matter how old your home is - squeaky floors can develop at anytime for just about any reason. Some of the most common include; poor workmanship, poor design, improper use of materials, inadequate use of fasteners and something that may surprise you - Mother Nature herself.

The second part of the question is simple, YES you can cure them. However, how much time and effort you spend fixing them is completely up to you.

I can understand poor workmanship and maybe the builder not using enough fasteners, but Mother Nature--please explain!

It’s simple, wood is a very porous material (especially construction grade pine) which continuously expands and contracts with changes in moisture content. With climatic changes constantly occurring (dry winters and humid summers) together with our continual use of heating and air conditioning systems, wood actually expands and contracts on a regular basis which can cause virtually any fastener to weaken over time. Keeping this in mind, you can actually say that Mother Nature is probably one of the most common reasons squeaky floors develop.

What do I need to do to eliminate my squeaky floors?

Simply speaking, what needs to be done is to permanently re-attach the floor to the joist. Once you recreate the original bond, you stop the floor from moving and you eliminate the squeak. With hardwood floors, it’s sometimes necessary to also re-attach the flooring to the subfloor to make the repair.

What are some of the ways to repair squeaky floors?

Squeaky floors can be repaired using shims, cleats, bracing, gluing, re-screwing or, a combination of all the above. Or, you can simply use Counter Snap for hardwood floors when there is no access to the underside of the floor.

If you have access to the joist and sub-flooring, we recommend using the Squeak-Relief product line that works from below the floor.

Shims sound like an easy repair, something I could do in a matter of minutes. Does this method really work?

Not really. When you use a shim and place it between the floor and joist, what you’re actually doing is only filling the gap that caused the squeak, however, you're not really re-attaching the subfloor back to the joist. While this method may appear to fix the squeak, it is usually a short term solution. In addition, if you’re not careful, you could easily insert the shim too deep and actually cause more damage by raising the floor. You could also cause damage to the floor by creating a noticeable "hump" in the floor where the shim was inserted.

When using Counter Snap, will I need to use multiple screws to make the repair?

The answer to that is you probably will. Since the repair is blind and the joist is only 1 1/2 inches wide, the probability that you would hit it dead on is pretty low. That’s the reason extra screw packs are recommended for purchase when anticipating making multiple repairs.

How about parquet flooring carpeting?

Since parguet flooring is made up using a great number of small pieces of wood, we can’t really guarantee the repair, however, not all parquet is created equal so, I’d give it a shot and hope for the best.

Thank you for visiting, your one stop shop for all your squeaky floor repair needs.

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